Keeping connected
Our number one priority is keeping you connected, so that your water remains hot, your house is warm, and you can continue to cook.
Under orange setting, we are back to business as usual, following the guidelines to work safely under the relevant settings. We are doing new connections, reconnections and other works. Apply for a new connection online or call 0508 427 482. Monday to Thursday, 8am to 5.30pm and Friday 8am to 5pm.
You can get your connection application started online now and we’ll be in touch within two business days. Once your application is confirmed and approved, we can usually connect you in 10-30 days.
Looking to get your home connected to gas before Christmas? Get your application in by 5pm, Friday 10 November 2023, find out more.
Want to know what contribution might be required to connect your home to gas if you're not in the free connection zone?
Send us an email
Organise your connection today
We are connecting homes and businesses to gas now.
Get in touch
The Gas Hub Customer Team
Call us Monday to Thursday 8am - 5.30pm and Friday 8am - 5pm*
0508 GAS HUB
Christmas hours
Friday 20 December 8am - 12pm.
Closed Wednesday 25 and Thursday 26 December; Wednesday 1 and Thursday 2 January. Open other days, Monday - Friday 8am - 4pm.
Gas emergencies
Call Powerco 24 hours / 7 days
0800 111 848
Plans and markouts
Call Before U Dig