Connect your home to natural gas
Kia ora, we are here to help you connect to natural gas.
Follow our easy steps to get your new gas connection started.
First, use the address checker at the start of the form below, to see if you can connect to our gas network.
Once you’ve checked your address get in contact with an energy retailer and set up your account. Then give us a call or fill in the form below to start your connection process.
Step 1 - Can you connect to natural gas?
Our gas network flows through Wellington, Taranaki, Manawatū, Horowhenua and Hawke's Bay. To get started, you'll need to know if you're located on our gas network. Check your address here.
Step 2 - Make some choices
There are a few things you'll need to make choices about when applying for your gas connection. Take a look here.
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Choose an energy retailer to supply you with gas
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Do you want gas hot water, heating, cooking - or all three?
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Choose a gasfitter to install your appliances
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Choose preferred gas meter location on your property
Step 3 - Start your connection application
You can head over to Connect now when you're ready to submit your gas connection application. Once your application has been confirmed by our team, we will email a link to accept the connection quote and terms. Your connection application isn't live until you've accepted these!
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Submit connection application
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Accept connection quote and terms via email
Step 4 - Get connected
Normally we will schedule your connection for installation 10-30 business days from the time you have accepted the connection quote and terms via email with us. We'll call you around three weeks out and give you a date for your connection. You are not required to be onsite for this.
What could affect the connection time frame?
- You don't accept the quote and terms emailed to you
- Site visit may be required
- Council consents if required
- Bad weather
- Emergency work
- High demand
- Energy retailer gas account creation and acceptance
What if I decide not to go ahead?
Making a connection application is the first step to getting connected. If you decide that now isn’t the right time to get connected, that’s okay too. You may cancel your application at any time before you accept the connection quote and terms emailed to you.
What if I live outside The Gas Hub's network regions?
If you live outside of the Wellington, Taranaki, Manawatū or Hawke’s Bay regions we can’t connect you because this is not our natural gas network. But someone else might be able to. Contact your local energy retailer to check if natural gas is available where you live.